Customer Service Executive (French Languages)

Location: 
Buckinghamshire
Beaconsfield
Salary: 
£20,000 - £24,000
Position type: 
Permanent
Sector: 
Customer Services

An exciting opportunity has arisen to joining our client in Bourne End. They are looking for a Bi-Lingual Customer Service Executive fluent in English and French to join their busy contact centre.

The Role:

  • Providing and maintaining high levels of customer service, building and maintaining customer relationships
  • Providing customers with product knowledge and help resolve queries they have
  • process orders, provide order information for clients
  • Maintaining accurate customer records.
  • Updating pricing systems
  • Achieve individual KPI's and team/company targets

About You:

  • Fluent French written and spoken
  • Excellent communication skills
  • Proficient in Microsoft Packages and in house data packages
  • Strong administration and organisational skills